Return Policy

• Returns must be postmarked within 30 days of the delivery date.

• Items must be unworn, unwashed, and have all original tags attached.

• All SALE items are final and cannot be returned.

• Original shipping fees are non-refundable.

• Returns are sent by the customer using their preferred shipping method.

---

💳 Refunds:

• Once we receive and inspect your return, we’ll issue:

  • either a store credit (e-gift card)

  • or a refund to your original payment method, based on your preference.

• Please allow 5–7 business days for processing once we receive your return.

---

🚚 Where to Ship Returns:

You may return your item to the address provided in your return confirmation email.
Be sure to include your name and order number inside the package.

---

💬 Questions?

Reach out to our team at info@soysals.be — we're here to help you feel good in every fit!